Shipping policy
Processing Time
All our Handmade Crochet Glow Flowers are carefully handcrafted with love and attention to detail.
Orders are processed and prepared for shipment within 1–5 business days from the order date.
(Processing time excludes weekends and public holidays.)
Shipping Time
Once your order has been dispatched, delivery typically takes 6–10 business days to reach your destination.
(Shipping time excludes weekends and public holidays.)
Estimated Total Delivery Time
7–15 business days from the customer order date
Shipping Confirmation & Tracking
You will receive a shipping confirmation email with tracking information once your order has been dispatched. Please allow up to 48 hours for the tracking details to update.
Delivery Policy
Orders marked as ‘Delivered’ by the carrier, including mailbox delivery, are considered successfully delivered. Failure to check one’s mailbox does not qualify for a refund or replacement.
Delays
Delivery times may vary due to factors beyond our control, such as customs delays, weather conditions, or postal service disruptions. We appreciate your patience and understanding.
Shipping Locations
We currently ship to most major locations worldwide. If you are unsure whether we deliver to your area, please contact us before placing your order.
Missing or Lost Packages
If your package is delayed, lost, or arrives damaged, please reach out to us at contactdreamsinknots@gmail.com within 7 days of the expected delivery date. We’ll do our best to resolve the issue promptly.